First impressions can say a lot—and inform the tempo and detail of the design process with your clients.
Do your clients have a short attention span, or do they really zone into the details? Do they like things simple, quick, to-the-point or do they like a more methodical and in-depth approach?
Understand what makes your client/stakeholder tick. What lights them up?
What frustrates them?
Some clients like to “see the work” more than others. Adjust your process accordingly to suit how they intake information.
Build connections with the client—open the feedback loop here. Trust is key in this process.
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